Return & Refund Policy

We stand behind the quality of Baba Glass products. If you receive a defective or incorrect item, we will work with you toward a fair resolution.

Because orders are confirmed through direct enquiry, return and refund eligibility may depend on the terms agreed at the time of your order.

Returns may be accepted for manufacturing defects, wrong items shipped, or damage in transit reported within 48 hours of delivery.

Products must be unused, in original packaging where possible, and accompanied by proof of purchase or order confirmation.

We generally cannot accept returns for change of mind, normal wear and tear, damage caused after delivery, or products without original tags or packaging where applicable.

Custom, bulk, or specially agreed orders may have different return terms as stated in your order confirmation.

To initiate a return, contact us at info@babaglass.in or WhatsApp +91 96062 53255 with your order details, photos of the issue, and a brief description.

Once approved, we will provide instructions for return shipment or collection. Unauthorized returns may not be accepted.

Approved refunds will be processed using the original payment method where applicable, within a reasonable period after we receive and inspect the returned product.

Exchanges may be offered for the same or equivalent product subject to availability. If a replacement is unavailable, a refund or store credit may be offered as agreed.

Return and refund terms for bulk, wholesale, or dealership orders are confirmed separately at the time of agreement and may differ from retail enquiry orders.

For return or refund support, contact us at info@babaglass.in or +91 96062 53255.